One-Year Warranty

We stand firmly behind the quality of our jewelry, which is why every item we create comes with our comprehensive one-year warranty. This warranty applies to all purchases made directly through Immaculate Blessed and safeguards against any manufacturing flaws that occur during normal usage throughout the coverage period.

Should your piece develop a manufacturing defect during the first year of ownership under typical use, Immaculate Blessed will gladly provide an identical replacement at zero cost to you. In cases where an identical replacement isn't available, we'll offer an alternative of comparable value or design.

Any item provided as a replacement will begin a fresh one-year coverage period starting from its delivery date.

What's Not Included in One-Year Warranty?

• Regular deterioration, mishandling, or insufficient maintenance
• Harm resulting from alterations or adjustments made by unauthorized parties
• Items that have been lost or stolen
• Jewelry that has been blessed

How to Request Service Under our Warranty

Simply reach out to us at customercare@immaculateblessed.com including your order number and clear photos showing the defect, and our dedicated customer service team will guide you through the resolution process.

Lifetime Guarantee

We have complete confidence in the craftsmanship of our jewelry that it is covered by our lifetime guarantee against discoloration or tarnishing. Should your jewelry experience any discoloration or tarnishing, we are committed to ensuring that your piece is replaced at no additional cost to you.

Please note that our lifetime guarantee does not cover lost or stolen items, or items that have suffered damage or breakage from everyday wear and tear (e.g. scratches, snapping due to force, bent medals, blessed jewelry) and any modification to your product done by a third party outside of Immaculate Blessed. Any manufacturing defects (e.g. snapped chain or stone falling out of the jewelry) are covered by a separate one year warranty and not by the lifetime discoloration or tarnishing guarantee.

My item has discolored or tarnished, what should I do?

Please contact us at customercare@immaculateblessed.com with your order number and pictures of the item showing the issue, and our customer service team will assist you with getting this resolved.